![]() Selects the Zoom client version to be used for the Zoom VDI Media Plugin. For the included Zoom client versions, see the "Component Versions" section in the IGEL OS release notes. Menu path: Sessions > Unified Communications > Zoom Client Selection Zoom client version For more information, see the Zoom article VDI backwards compatibility. Zoom recommends updating the Zoom plugin after updating the Zoom VDI application since new features can require an updated plugin. The Android app comes with plenty of features. With the simple interface, you can join or start a virtual meeting with up to 100 people. Once the installation is complete, enable the antivirus software again.įor additional troubleshooting, submit a request to Zoom Support if you are still experiencing this issue.The Zoom VDI Media Plugin version must be equal to or less than the version of the server-side Zoom VDI application a plugin with a higher version is not supported. ZOOM Cloud Meetings lets you stay connected on the go. Disable your antivirus software temporarily and try to install or update the Zoom application again. Sometimes, antivirus software can interfere with the Zoom installation process. Close any unnecessary applications and try installing or updating the Zoom application again. Running too many applications simultaneously can slow down your device and affect the installation process. For iOS, verify that installing apps is allowed on your iOS device. In addition, macOS may require additional permissions as well. When prompted, enter your computer admin credentials to complete the installation. Sometimes, your device may require administrative permission to install the Zoom app. Verify if you have permission to install the Zoom app Free up some storage space on your device by deleting unused apps or files. If your Windows or macOS device is low on storage, the app may not download or install correctly. Insufficient storage space can also be a reason why you are unable to install the Zoom app. ![]() Check if your device has enough space to install Zoom Problem: With the Zoom client you have the capability of starting a Zoom meeting from your list of scheduled meetings in the Meetings tab or by selecting. If your device is below the minimum requirements, the installation process may fail. Check system requirementsĮnsure that your device meets the minimum system requirements for installing Zoom and that it is running the latest version of its operating system. Clear your browser's cache and cookies and try installing or updating the Zoom application again. Clear cache and cookiesĬached files and cookies can sometimes cause conflicts during the installation process. If having issues downloading the app via the Google Play Store for Android, we recommend using Google's troubleshooting steps for Play Store issues. Avoid downloading from third-party websites or sources, as they may contain malware or viruses. Should you use Zoom from your browser Or is it better to download the desktop client. Download from the official websiteĮnsure that you are downloading the Zoom application from the official website. Uninstall the current version from your device and then download the latest version of Zoom from our download center before installing it again. You can try restarting your modem or router to refresh the internet connection. If you can’t install or update Zoom, make sure your internet connection is stable, and there are no connectivity issues. Using Zoom requires a stable internet connection. ![]() How to troubleshoot Zoom installation or update issues Check your internet connection Prerequisites for troubleshooting issues with Zoom update or installation
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